Behaviour change techniques

GA2026 will spotlight AI-powered solutions and behavioural insights that enhance compliance and taxpayer experience. Join us as we celebrate 30 years of transforming tax administrations across Europe and beyond!

Last year, the State Revenue Service Republic of Latvia (SRS) introduced a Taxpayer Rating System that enterprises could access in their Electronic Declaration System (EDS) profile. This system was further improved on March 1 with the introduction of a letter rating system for all enterprises, which is now available in the SRS public database.