Data analytics

GA2026 will spotlight AI-powered solutions and behavioural insights that enhance compliance and taxpayer experience. Join us as we celebrate 30 years of transforming tax administrations across Europe and beyond!

On June 4-5, 2025, the inaugural meeting of the IOTA Forum on Tax and Customs Data Science took place. One of the main purposes of this Forum is to help tax administrations build their data analytics capabilities by sharing experience and knowledge.  The event saw over 160 tax officials from 30 IOTA member administrations participating via Microsoft Teams. It featured presentations from IOTA member countries, including Austria, Belgium, France, Italy, Norway, and Sweden.

On March 26, 2025, IOTA broadcast an insightful live webinar titled ‘The Use of Artificial Intelligence to Enhance Call Centre Advice for Taxpayers and Improve Call Centre Analytics’ from the IOTA Studio in Budapest, Hungary. The event engaged over 230 tax officials from 34 IOTA member tax administrations. 

The November edition of the IOTA Papers features an article titled “Partnership Model and Data Cooperation – Building Trust and Working with Intermediaries.” 

The Technical Session of this keynote event will be held on 19-20 June 2024 in Budapest, Hungary, and will explore new opportunities, insights, and solutions to embrace data science, leverage its full potential, and build capacity and capabilities in tax administrations.